Operations Management In The Supply Chain: Sustainability and Resilience

Operations Management in the Supply Chain: Decisions and Cases is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective that emphasizes strategy and critical thinking, appealing to non-majors and practical for use in an MBA level or undergraduate course in operations management. The size and focus of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The?eighteen cases offer variety in length and rigor; and several are from Ivey, Stanford, and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

CONTENTS:

PART ONE: INTRODUCTION 
 1 Introduction to Operations
 2 Operations and Supply Chain Strategy 
 3 Product Design 

PART TWO: PROCESS DESIGN
 4 Process Selection 
 5 Service Process Design 
 6 Process-Flow Analysis 
 7 Lean Thinking and Lean Systems 

PART THREE: QUALITY 
 8 Managing Quality 
 9 Quality Control and Improvement 

PART FOUR: CAPACITY AND SCHEDULING 
 10 Forecasting 
      Supplement Advanced Methods 
 11 Capacity Planning 
 12 Scheduling Operations 
 13 Project Planning and Scheduling 

PART FIVE: INVENTORY 
 14 Independent Demand Inventory 
      Supplement Advanced Models 
 15 Materials Requirements Planning and ERP 

PART SIX: SUPPLY CHAIN DECISIONS 
 16 Supply Chain Management 
 17 Sourcing 
 18 Global Logistics 

PART SEVEN: CASE STUDIES